Small Business Jargon Decoder

What are Core Values?

Small Business Jargon Decoder

The Technical Definition

Core values are the essential principles and ethical standards that guide an organization’s behavior, decisions, and internal culture. They serve as the foundation for organizational practices, influence employee conduct, and shape customer interactions. In strategic management, core values are pivotal in maintaining consistency, fostering trust, and driving the organization towards its long-term objectives.

In English, Please

Core values are the non-negotiable beliefs that shape everything your business does. They’re like your company’s moral compass, influencing how you interact with customers, treat employees, and even make tough decisions. Think of them as the everyday principles that define your business’s character.

Do Small Businesses Really Need Core Values?

Absolutely. For small businesses, having clear core values isn’t just a luxury—it’s essential. They help build trust with your customers and create a unified team culture. Whether it’s being honest, treating everyone like family, or always striving for excellence, clearly defined values can guide daily decisions and set your business apart, even when resources are tight.

Common Misconceptions

  • They’re Just Buzzwords. Some see core values as empty phrases without real impact, rather than actionable guidelines.
  • They Don’t Change Over Time. People sometimes believe values are static, but they can evolve as your business grows.
  • They’re Only for Internal Use. While they guide internal behavior, core values also play a crucial role in shaping customer perceptions and brand identity.